Shipping policy

Shipping & Delivery
All orders are shipped from the east coast of Australia.
We offer free shipping on orders over $100* within Australia. International orders (we ship to New Zealand) will be subject to individual fees for delivery, depending on size, weight and destination.

When will your order be packed?
Please allow 24-48 hours for your order to be packed and shipped during the week. Allow 72 hours for parcel drop off to post office if order is placed after 12pm on a Friday, or over the weekend. Unfortunately, our post offices are not open during weekends, or public holidays. Please allow up to 3 days for tracking details to update.

Important Information About Delivery Times
All delivery times are indications only (as provided by the individual delivery service), and indicate the time it would normally take for delivery once the goods are dispatched from one of our two locations. Once goods have been dispatched, you will be provided with a tracking number to follow the movements of your order.

Australia Post
Standard Shipping: Delivery is generally within 2 to 10 days. If the address is unattended a card (or email/text) will be left to pick up the parcel at your local Post Office. Please note standard delivery to SA and WA can take up to 10 days.
Express Shipping: Please allow 24 hours for your order to be packed if placed on a week day, and 48 hours if placed on a weekend. Unfortunately, our local post offices are not open during the weekend and we are unable to drop parcels off until Monday (or after a public holiday). Depending on your location, express parcels can take between 1-6 business days to be delivered. SA, NT and WA locations will likely take 3-6 business days, possibly longer for more rural areas